Kadrant was founded in 2002 by Jean-François Tendron with the full support from Jean-Louis Ermine, author and creator of the MASK methodology (Method to Analyse and Structure Knowledge). Over the last 3 decades, the extensive use of MASK in various domain of expertise has proven the methodology to be robust whatever the industry or domain of expertise to be retained. No surprise then if the new ISO 30401 standard born in 2018 and dedicated to knowledge management, is widely inspired by the MASK methodology.
Kadrant’s mission is to help companies unlock and retain critical knowledge, usually stored in experts’ head, to protect, enhance and even grow their core business and competitive advantage.
Consequently, core business for Kadrant is to:
- secure knowledge threatened by restructuring, retirements or reassignments of critical individuals (all sectors, due to COVID19 for example ).
- secure large bodies of technical and / or scientific knowledge (in the defence or atomic energy field for example).
- identify gaps and formulate hypothesis in exploratory R&D domains (in the food industry).
- facilitate industrial knowledge transfers (in the food industry, lens industry, industrial gases industries).
- facilitate knowledge intensive partnership development (in the energy or industrial gases fields for example).
- create critical knowledge training support (all sectors).
Kadrant was born from the observation that most companies are encountering similar difficulties in managing and capitalizing their knowledge, despite increasingly efficient IT and communication tools. These companies, providing their employees with powerful tools for sharing and recording exponentially growing information, are facing three challenges which are difficult to address:
- The identification of the tangible and intangible capital of their organization
- The identification of the critical knowledge to capitalize and retain
- A robust method to capture and share knowledge
The services and know-how developed by Kadrant since 2003 are solution components for companies to resolve those points mentioned above and consist of :
- Knowledge management maturity assessment
- Critical knowledge mapping
- Knowledge management strategy alignment
- Knowledge modeling, in the form of a « knowledge book »
The MASK methodology used by Kadrant to perform its mission has been developed to solve knowledge capitalization problems. It is based on a formal theory of knowledge, a structured methodology and a set of tools.
Since 2003, Kadrant has produced an impressive list of over 300 Knowledge Books, in various domains with big names from the whole industries: AIEA (Austria), Bombardier, CNEN (Brazil), Chronopost, CNEA (Argentina), Cofinoga, Comité des vins Saint-Emilion, Décathlon, French DGA, EDF, Ernst & Young, Essilor (France and USA), French Defense, GDF, INRS, International Atomic Energy Agency, Kraft, La Poste, Merck-Millipore, Mondelez, Onera, PSA Peugeot, PPT Chemical (Thailand), Rhône-Poulenc, Saint Gobain, Thomson CSF Optronique…